FAQ
Location & Parking
Our address is 10531 County Road 76 Hammondsport, NY. Please visit our DIRECTIONS page for more details.
Follow signs to “Event Parking”. Concert patrons are not allowed to park in our Tasting Room. Please visit our DIRECTIONS page for a map and detailed parking instructions.
Yes. Paid parking will cost $10/car, cash only upon entrance to our property. If you are carpooling with four or more in your party, parking will remain free.
As part of our ongoing efforts, our parking fee policy aimed at encouraging carpooling to our venue, with the goal of reducing road traffic and minimizing our carbon footprint. We understand that carpooling may not always be feasible for everyone due to various circumstances. However, for those who are able to participate, we encourage you to embrace this opportunity to make a positive impact on the environment while enjoying the events and experiences at our venue.
No. Due to our NYS liquor license, no tailgating and no alcohol is allowed in our parking lot.
Yes. ADA parking is available to patrons with valid permits. Please follow the signs and enter through the main entrance. There will be accessible parking available close to a designated accessible entrance. Simply follow signs or ask a parking attendant to direct you.
No. We currently can not accommodate any vehicles that take up a footprint larger than a standard-sized vehicle.
Ticketing
PAVILION / TENT SHOWS: We do not sell lawn or ground tickets. All of our seated ticketing tiers are fully covered under our tent. When available for purchase, GA Standing Room tickets are covered under our pavilion on a first-come, first-serve basis only.
VINEYARD STAGE / LAWN SHOWS: Yes, there are lawn seats available for purchase as “General Admission.”
Some concerts are seated only events. If GA standing room tickets are available for purchase for a specific show, they will always be viewable/clickable via the website and on the mobile app. GA Standing Room tickets are covered under our pavilion on a first-come, first-serve basis only.
You are welcome to bring chairs and blankets on our grounds and set them up on our lawn. Chairs and blankets are not allowed inside our pavilion or tent. For Pavilion / Tent shows, the lawn does not offer a clear view of the stage: it is simply a place to relax outside and hear the music.
PAVILION / TENT SHOWS: Yes. Please visit the AXS ticketing page for the show you want to see and click the “Get Tickets” button under “Accessible Seating”. You can also fill out our contact form so we can let you know what arrangements we can make to accommodate you. We are here to help!
VINEYARD STAGE / LAWN SHOWS: Yes. For Lawn shows, you can simply purchase a General Admission ticket. Upon arrival, you may use the accessible entrance and view the concert from the comfort of the paved Pavilion or the lawn.
PAVILION / TENT SHOWS: All seated ticketing tiers are covered. When available for purchase, GA Standing Room tickets are covered under our pavilion on a first-come, first-serve basis. All shows are rain or shine.
VINEYARD STAGE / LAWN SHOWS: All tickets are GA Outdoor rain or shine.
SEVERE WEATHER PROTOCOLS: Concerts at Point of the Bluff is an outdoor venue and our events are RAIN OR SHINE. Please plan for the weather.
In the case of a weather-related evacuation: we will make on-site announcements and post on our social media.
During an evacuation, all guests will be asked to safely evacuate to their vehicles. We will provide further instructions for those who do not have a vehicle on-site.
Please note that we are required by law to evacuate the campus if lightning strikes nearby, even if the storm has not yet touched down in the immediate vicinity and the weather appears to be clear.
Most shows are all ages. Children 2 and under are free. Children 3 and up require a ticket.
Most weekend shows run from 2:00pm – 6:30pm and weeknight shows run from 5:00pm – 8:30pm. As this can indeed vary, please check the Lineup/Tickets page and your ticket link for final times.
Yes. You may call our box office partner, the Rams Head Group, at (410) 268-4545 to purchase tickets over the phone.
Yes. You are invited to purchase tickets in person at the Point of the Bluff Tasting Room during our normal business hours. There are no ticketing surcharges applied to in person purchases at our tasting room. For up-to-date hours, please click here.
AXS is our exclusive ticketing partner. All official tickets for all Concerts at Point of the Bluff shows are sold through this platform. You will receive a link to download your tickets in your email inbox shortly after purchasing them online. If you would like to download the AXS Mobile ID app prior to purchasing tickets, click the appropriate link below:
All events take place rain or shine. Refunds and exchanges are not permitted.
After purchasing tickets through our website or over the phone, you will receive an email from our ticketing partner, AXS, confirming your purchase and instructing you to download the AXS Mobile app and access your tickets via a QR code in the app. Present this QR code at the gates to be scanned.
Rules and Regulations
- You can bring lawn chairs, blankets, empty reusable water bottles, bags no bigger than 14” x 13” x 10”, and umbrellas.
- You cannot bring outside food or beverages, tents, pets, or weapons of any kind.
No. This includes Emotional Support Animals (ESAs).
Yes, however, anyone under the age of 21 or unable to prove they are over the age of 21 with a valid government-issued ID will get an X placed on their hands. This is in place per New York State Liquor laws.
Food/Drink/Amenities
Yes! We accept all major credit cards including Visa, Master Card, Discover and American Express.
Yes! Point of the Bluff wines, local craft beers, as well as various NA options will be available. We are excited to be offering patrons a curated farm-to-table menu from our sister restaurant, The Park Inn, which will be at “The Park Out” food truck onsite.
No outside food or beverages are allowed. We do allow empty reusable water bottles and have a hydration station available for patron use.
We have upscale air-conditioned bathroom trailers for customer use. There are also portable toilets and an outdoor hand-washing station
Our food trucks will close 45 minutes before the end of show.
Early Access Wine Tasting, VIP and add-on experiences
PAVILION / TENT SHOWS: They can be purchased here on our website under Lineup/Tickets. Simply click on the concert you are interested in attending and add the Early Access Wine Tasting or VIP experience to your cart.
VINEYARD STAGE / LAWN SHOWS: They can be purchased here on our website under Lineup/Tickets. Simply click on the concert you are interested in attending and click the buy VIP tickets option. You can then choose optional add-ons.
Early Access Wine Tastings begin 45 minutes prior to the gate time for the show.
Accessibility
Yes. ADA accessible parking is available to patrons with valid permits. Please follow the signs and enter through the main entrance. There will be accessible parking available close to a designated accessible entrance. Simply follow signs or ask a parking attendant to direct you.
PAVILION / TENT SHOWS: Yes. Please visit the AXS ticketing page for the show you want to see and click the “Get Tickets” button under “Accessible Seating”. You can also fill out our contact form so we can let you know what arrangements we can make to accommodate you. We are here to help!
Yes! When you arrive, you may be dropped off at the gate. From there, pathways are paved. For pavilion/tent shows, you may also request to be transported to your seats in a golf cart.
Yes! Please, fill out our contact form or call us so we can let you know what arrangements we can make to accommodate you. We are here to help!
Service Animals are welcome. A Service Animal is a dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability and does not include emotional support, comfort or companionship animals.
My question has not been answered on this FAQ. How may I contact you?
You can give us a call at (607)220-5240
